General Terms:

• SMVF: Service Members, Veterans, and their respective Family members. SMVF usually means the entire population of Texas that is in the military, was in the military, and/or is affiliated with individuals that are/were in the military.
• Service Member: Anyone currently in any branch (and/or component) of the Military (to include the National Guard and/or Reserves).
• VSO: Veteran-Serving Organization. An organization that provides SMVF-specific services. Examples: A County Veteran Service Office is a VSO. Likewise, Goodwill's Veterans' Employment and Training Services (VETS) program is a VSO.
• Community Resource: An organization that does not have SMVF-specific programs, but helps all citizens to include SMVF. Example: A food pantry that served everyone, regardless of SMVF status, would be considered a Community Resource.

SMVF Classification:

• Veteran:  An individual not currently in any branch (and/or component) of the Military. The individual must have served at least 1 day in any branch (and/or component) of the Military. Deployment not required.
• Service Member:  Anyone currently in any branch (and/or component) of the Military (to include the National Guard and/or Reserves).
• Family:  "Whoever the Veteran or Service Member says is family."
• Either [1] an individual so designated by a Service Member or Veteran or [2] an individual who is acting to help a Veteran or Service Member. A legal/blood relationship is not required.

Era:

• Pre-9/11:  An individual who was last in any branch and/or component of the Military, to include the National Guard and/or Reserves, BEFORE 9/11.
• Post-9/11:  An individual who served in any branch and/or component of the Military, to include the National Guard and/or Reserves, AFTER 9/11.

(All Terms as defined by the Texas Veterans Mental Health Program & Military Veteran Peer Network.)

Joe the Veteran

You receive a phone call from Joe; Joe's friend gave your phone number to Joe. You spend 20 minutes on the phone with Joe. During that time, you give Joe [1] the phone number of his local County Veteran Service Officer to get Joe's VA service-connected disability claim started, [2] the phone number of the Texas Workforce Commission's local Veteran Employment Specialist to help Joe get a job, and [3] you provide some mentoring to Joe that includes an invitation to your next weekly peer group meeting. You have no concerns about Joe's mental well-being.

Once you finish the call, click the shortcut icon on your phone's home screen that takes you to your Dashboard Web Page (which is not an app, but instead a link to a personalized web page built for you). Next, tap the "Individual Reporting" button on your Dashboard Web Page and complete it: Joe is Male, his era is Post-9/11, he is a Veteran, and he is not a justice-involved individual.

Then, select the "1-on-1 Peer Mentoring" button and the "VSO/Resource Referral" button. [You do not select the "Clinical MH Referral" button; you invited Joe to a peer group meeting, but did not provide him with a clinical mental health referral. You do not select the "Justice Involved Interaction" button.] You select "No" in response to the question about suicidality.

Verify that all of the information on the next page is accurate. Once all of that information is correct, click the "Certify & Submit" button. You used the Individual Reporting component to report the services you provided to Joe. Great work!

Individual Reporting: When you - the PSC, APSC, or trained MVPN Volunteer - spend time with a Service Member, Veteran, or their respective Family member and provide at least one of the following:

• 1-on-1 Peer Mentoring
• A Veteran Service Office (VSO) or Community Resource Referral
• A Clinical Mental Health Referral
• Any/Some/All of the Above That Occurs in a Justice-Involved Setting

How and Where to Report:

• If you provide any of the aforementioned services to an individual immediately before, during, and/or after a group event attended by said individual, then report the delivery of those services when certifying and submitting information about that group via the Group Reporting component. 
• Otherwise, use the Individual Reporting component.

It will likely be the case that you most often record qualifying individual interactions by using the Individual Reporting component.